Shipping policy:
All in-stock products will leave our warehouse within 2 business days. If you have questions regarding shipping or your order, we would be happy to assist you. You may contact us via telephone or email.
Phone: 1-855-806-1175 (Monday to Friday, between 9:00 a.m. to 5:00 p.m. EST)
Email: shopping@ca.panasonic.com
Unfortunately, we are unable to ship to P.O. boxes or postal outlet addresses. A physical street address is required for delivery.
SHIPPING:
Standard Shipping: A standard shipping rate of $10.00 will be applied to all orders.
Scheduled Delivery: Large and heavy items that cannot be shipped by standard shipping require Scheduled Delivery. Scheduled Delivery fees will be calculated at time of purchase.
Please note: Scheduled deliveries are to-the-door service only. The carrier will not unpack or install your item(s). The person accepting the delivery should be able to move the item(s) to a secure location.
From time to time, we may offer promotions on shipping. Scheduled Delivery fees are NOT included in promotions on shipping unless otherwise specified. When a promotion on shipping is in effect, the following terms will apply:
Free Shipping on all Orders Promotion: Free Shipping on all orders except those requiring Scheduled Delivery. An additional charge of $10.00 will be applied to shipments to NT, NU and YT.
Free Shipping on Purchases over $19.95 Promotion: Free Shipping where total order value, before sales taxes, less applicable environmental Handling Fees (EHF), exceeds $19.95. Otherwise, a shipping charge of $10.00 will be applied. An additional charge of $10.00 will be applied to shipments to NT, NU and YT.